Survivor Outreach Services
Florida Senator Marco Rubio Recognizes Army Reserve Survivor Outreach Services
Florida United States Senator, Marco Rubio, sent a letter of appreciation to the 143d Expeditionary Command (ESC) Orlando Survivor Outreach Services (SOS) Team expressing gratitude for their efforts in keeping Survivors and Families connected to resources through events such as Operation Love Letter, hosted 14 February 2015.
Our Purpose
Our Purpose is to deliver on the Army’s commitment to Families of the Fallen. Survivor Outreach Services (SOS) connects you with people who can help you cope with your loss. Many times after you have lost a loved one, there are unresolved issues or questions that may surface months or years after the loss. The Army is dedicated to supporting Surviving Families for as long as they desire.
SOS demonstrates the Army’s commitment to Families of the Fallen by providing support and standardized services to Active, Reserve, and Army National Guard Families. SOS is a holistic and multi-agency approach to delivering services by providing access at garrisons and communities closest to where Families live. Benefits Coordinators, Financial Counselors, and Support Coordinators are professionals available to deliver individualized support and attention to Survivors across the nation.
Contact Survivor Outreach Services by email here.
If immediate assistance is required, please contact Fort Family at 866-345-8248.
Our Mission
Build a unified program which embraces and reassures Survivors that they are linked to the Army Family for as long as they desire, regardless of the Fallen Soldier’s Army service component or cause of death.
Financial Counselors
Financial Counselors provide assistance to Surviving Families through investment and estate planning education. Financial Counselors work closely with Benefits Coordinators and other organizations and agencies to address the needs of Surviving Families.
Support Coordinators
Support Coordinators function as the long term support personnel for Survivors. Support Coordinators facilitate access to support groups and life skill education, and connect Survivors with counseling resources. Support Coordinators work closely with Benefits Coordinators, Financial Counselors, Casualty Assistance Officers, local, state, and governmental agencies and nongovernmental organizations to ensure Survivors receive necessary benefits and services.
More Information can be found on the Survivor Outreach Services home page.
Bereavement Camps and Mentor Programs
A list of CYSS Bereavement Camps can be found here, and a list of CYSS Mentor Programs can be found here.

