Army Reserve Family Programs. Connecting soldiers, families, and communities. Call Fort Family for 24/7 Assistance toll-free at 1-866-345-8248. Link to Fort Family Email Form
Army Reserve Family Programs. Connecting soldiers, families, and communities. Call Fort Family for 24/7 Assistance toll-free at 866-345-8248.

Call Fort Family for 24/7 Assistance at 1-866-345-8248, or click here.

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Child, Youth, & School Services
Yellow Ribbon Reintegration Program

  • Defense Enrollment Eligibility Reporting System - DEERS

    Have you confirmed and updated your personal data in DEERS lately? If not, please take a few minutes and update your file today! Click here to update your file.


    Army Reserve Family Programs uses a system supported by ADPAAS data wherein we can better assist Soldiers and Families. We encourage you to confirm and update your information today! Click here to update your information.

  • Army Reserve Family Programs Fort Family

    Fort Family is a service of Army Reserve Family Programs that provides live support for Soldiers and their Families 24/7/365. To learn more, click here.

  • VCTP

    USAR's partnership with the Syracuse Institute for Veterans and Military Families offers the VCTP—FREE online certification prep and professional training courses for Post/911 Veterans and spouses. (USAR & NG included.) WEB SITE

ARFP Assists Soldiers and Families with Real Issues

Fort Family Outreach and Support Specialist Assists Army Reserve Soldier with Rare Medical Condition

Fort Family was contacted by a Soldier concerned about her brother (also a Soldier) and his medical treatment and condition.  The brother participated in a mission to El Salvador, and while there contracted a major illness (Toxoplasmosis) affecting his sight and emotional well-being.  He has gone back and forth with TRICARE regarding payment and ultimately has had to pay for his treatment out of pocket. This has caused considerable financial hardship because the medication is very expensive.  Fort Family immediately contacted the Soldier and provided resources to support his emotional health, and also facilitated an Ombudsman referral on his behalf.  His sister thanked Fort Family for their prompt response and expressed sincere thanks and appreciation for the support provided.  The Soldier sent emails to the other mission participants informing them of the illness and Fort Family’s willingness to help.  To date Fort Family has received 15 additional reports of Soldiers with similar symptoms, and is standing by to assist.

Army Strong Community Center (ASCC) Connects Soldier to Employment and Housing Resources

On May 17, during the 382d Minor Medical Company Battle Assembly, the ASCC Customer Support Coordinator (CSC) spoke with a Soldier about the services provided by the ASCC. A few days later, the CSC received an email from the Soldier stating that he had just been fired from his job. The CSC contacted community partner Matt Davis, the Veteran/Military Employment Specialist with Goodwill Operation: Good Jobs. Mr. Davis was not only able to secure a job interview within a week, but also connected the Soldier to resources in the area to assist with housing. On June 1st the Soldier started a new job secured with the help provided by the CSC and Mr. Davis began work at his new job. The CSC made follow-up contacts providing additional Charlotte resources for furniture, clothing and food.  On August 9th the Soldier sent an email reporting that housing had been found through The Charlotte Bridge Home, and the Family would move-in on August 14th. The Soldier added, “Life is Great, my Family and I will be living 20 minutes from my job, in a wonderful community with pool, playground, clubhouse, and free Wi-Fi—without your help, this would not have been possible, I sincerely and humbly Thank You.”

Fort Family Super Typhoon Soudelor Disaster Assistance

Fort Family received a disaster assistance request stating that several deployed service members were unable to reach their Families at home in Saipan, and there were several reports of homes with severe damage and/or destroyed by Super Typhoon Soudelor.  Fort Family identified Army Reserve Households (ARH) with a home of record in Saipan and the unit provided a list of Soldiers to be contacted.  An eblast was sent to all email addresses on file. Fort Family initiated telephone outreach efforts as well, and identified nine cases of property damage and/or basic needs shortages.  Fort Family is continuing outreach efforts and will continue to provide assistance as needed.